Cancellation and refunds

Last updated: November 13, 2026

This is a translation provided for convenience. If there is any conflict, the Portuguese version prevails.

This Policy applies to Every Single Day subscriptions, provided by the company registered in Brazil under CNPJ 52.728.522/0001-08.

1. Free trial

Every account starts with 14 days of Pro for free, no card required. Nothing is charged during the trial. If you don’t subscribe, the account moves to the Free plan automatically.

2. Pro monthly (card)

• R$ 19,90 charged every month, on the same date you subscribed.
• You can cancel at any time in Settings › Plan › Cancel subscription. Pro stays active until the end of the period already paid and there are no further charges.
• If a charge fails, we retry for a few days. If it keeps failing, the subscription ends and the account moves to Free.

3. Pro yearly (Pix)

• A one-time payment of R$ 199,00 unlocks 12 months of Pro, with no automatic renewal.
• Near the end of the period, we’ll remind you in the app so you can renew if you want.

4. Right of withdrawal and refunds

• Under article 49 of the Brazilian Consumer Protection Code, you can withdraw within 7 days of payment and get a full refund.
• After that, there is no pro-rata refund for the current period, but you can cancel so you are not charged again.
• Duplicate or incorrect charges are always refunded.
• Refunds go back through the same payment method: a card reversal or a Pix return.

5. How to ask

Reach us through the support channels inside the app (Settings), including your account e-mail. We reply within 5 business days.